Top Five Links

Online Accounts

Reports

Contact UMP

Health care providers may want to call our Provider Services numbers.

UMP Customer Service

1-800-762-6004 or 425-670-3000 (Seattle area), Monday-Friday, 8 a.m. - 6 p.m.

E-mail contact form             Order publications online

Prescription Drug Customer Service

WA State Rx Services
1-888-361-1611
TDD: 1-800-433-6313 		Mail Order: Wellpartner
1-800-417-8590
7:30 - 5:30 Mon-Fri
Register for your online pharmacy account for mail-order refills
or to check the status of a prescription.

Specialty Drugs - BioScrip
1-877-316-8921 (24 hours a day, 7 days a week)
How do I order specialty drugs?

Eligibility and Enrollment Questions

PEBB Benefit Services
1-800-200-1004 or 360-412-4200
Fax:  360-923-2602
Monday-Friday, 8 a.m. to 5 p.m.
www.pebb.hca.wa.gov

Address or Name Changes

Active Employees:  Contact your personnel, payroll, or insurance office.

Retirees: 
Health Care Authority
P.O. Box 42684
Olympia, WA  98504-2684

To obtain any UMP publication in another format (such as Braille or audio), call our Americans with Disabilities Act (ADA) Coordinator at 360-923-2805.  TTY users (deaf, hard of hearing, or speech impaired), call 360-923-2701 or toll-free 1-888-923-5622.